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Home / NAATI KB / Q1038

Q1038. Can I get a free revision if Australian Immigration requests a correction on my NAATI translation?

NAATI translator reviewing a translation — naati kb q id
NAATI translator reviewing a translation — naati kb q id

Answered by NAATI Certified Practitioner · NYC Visa & Translation

A free revision may be available if Immigration identifies a translation error, but it depends on the provider’s written correction policy and what needs changing. Forward the exact Department of Home Affairs request, the submitted translation, and the original source scan to the provider. Ask whether the issue involves an omission, incorrect wording, missing translator details, or a new document requirement. Corrections to the provider’s own work should be distinguished from translating replacement documents or adding material that was not originally supplied, which may attract a charge. Confirm revision coverage before ordering, including any limits and delivery arrangements. Never edit the certified PDF yourself; request a corrected version issued by the responsible translator.

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