Q1165. How do NAATI translators handle reference letters from Thai companies that have gone out of business?

Answered by NAATI Certified Practitioner · NYC Visa & Translation

NAATI translators can translate reference letters from closed Thai companies, but they certify the translation’s accuracy rather than verify the former employer or authenticate the letter. Supply the complete original letter, including letterhead, signature, dates, contact details, and any stamps. Provide reliable English spellings for names and explain unclear abbreviations, without rewriting duties or improving the evidence. Illegible text or missing sections should be identified, not guessed. For an Australian skills assessment or visa application, ask the receiving authority what alternative corroboration it accepts when an employer cannot be contacted. Possible supporting records include payslips, tax statements, Social Security contribution records, employment contracts, and company closure records. Keep any explanatory statement separate from the translated reference.