Q1200. How can I ensure a translation agency isn't fraudulently using another translator's NAATI stamp?

Answered by NAATI Certified Practitioner · NYC Visa & Translation

Verify the named translator’s credentials independently through NAATI, then confirm with that translator that they actually completed or certified your translation. Ask the agency for the translator’s name, practitioner number, and relevant Thai-to-English credential before paying. Use NAATI’s official credential verification resources rather than relying on an agency screenshot or a stamp image alone. Where a digital verification feature is supplied, check that it leads to a genuine NAATI resource. Contact the translator through independently verified details if anything appears inconsistent. An agency may legitimately arrange the work, but it should not apply someone else’s stamp without authorization. Keep your invoice, correspondence, and delivered files, and report suspected credential misuse to NAATI.