Q1063. What is the standard resolution process if a Thai police record check results in a false name hit (name match)?

Answered by NYC Visa & Translation

A suspected false name match should be resolved through identity verification with the Royal Thai Police, not by asking an agency to remove or overlook the result. First, ask the office handling your application what triggered the match and which unit must review it. Provide the requested identity evidence, potentially including fingerprints, current and previous passports, Thai identity documents if applicable, and name-change records. Check spelling, transliteration, birth dates, and previous names carefully. If the disputed record references a particular case, ask whether supporting records from the relevant police station or court are needed. Retain submission receipts and request confirmation of the corrected result before arranging translation or legalization.