Q1082. Can a corporate human resources department officially authorize an agent to pick up a foreign employee's police check?

Answered by NYC Visa & Translation

An HR department should not assume its corporate authorization alone permits an agent to collect an employee’s police certificate; the applicant’s own authorization may be required. Ask the Royal Thai Police Police Clearance Service Center for its current collection-by-representative requirements and any prescribed power-of-attorney form. Confirm whose signatures, identification copies, collection receipt, and other supporting documents are necessary, particularly if the employee has already left Thailand. An employer’s letter can explain the agent’s role, but it should not be treated as a substitute for personal consent unless the police explicitly accept it. Agree on secure delivery to the employee and restrict HR access to the certificate’s sensitive personal information.