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Q1101. What is the direct telephone helpline number for inquiries at the Thai Police Clearance Service Center?

Answered by NYC Visa & Translation
For the current direct inquiry number, use the contact page linked from the official Royal Thai Police website to the Police Clearance Service Center. This is safer than relying on older directory listings, social-media posts, or agency advertisements. Check that the contact information belongs specifically to the clearance service rather than a general police office. Before contacting the center, prepare your nationality, current country of residence, intended destination, application method, and application reference if already submitted. Ask about the exact issue you need resolved, such as fingerprint acceptance, pending cases, or return delivery. Avoid posting passport details publicly, and verify any request for documents or payment through an official contact channel.
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Official sources — police clearance certificate
The information on this page follows the official sources below. Always check the latest version before you file.
- Police Clearance Service Centre— Royal Thai Police
- Central Investigation Bureau — criminal record checks— Royal Thai Police
- Department of Consular Affairs — document legalisation— Ministry of Foreign Affairs
- HCCH — Apostille Convention (5 October 1961) full text & status table— Hague Conference on Private International Law
- Immigration Bureau — visas, 90-day reporting, TM.30— Immigration Bureau
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