Q1108. What happens to my ongoing police clearance application if my passport gets lost or replaced mid-process?

Answered by NYC Visa & Translation

A lost or replaced passport can require an update to your pending police clearance application, so notify the Police Clearance Service Center promptly rather than submitting a second application automatically. Quote your application reference and explain whether the passport was lost, renewed, or replaced following a name change. Ask which supporting records are needed, such as a replacement passport copy, loss report, or evidence linking the old and new passport numbers. If an agency submitted the application, send the same update through that agency and request confirmation. Before translation or legalization, check which passport details appear on the certificate and whether the destination authority requires correction or supporting evidence.