NAATI Product · Relationship · SKU NAATI-CHAT-LINE-TH
NAATI Translation — LINE / Messenger Chat History for Australia
Chats are common supporting evidence of a relationship, but sending large volumes without selection can make them hard to assess. Choose periods that show ongoing contact or key events within the recipient’s request, supply screenshots or exports showing dates, times and senders, and agree scope first. A translator verified in NAATI Directory renders messages as written, including meaningful slang and emoji, without summarising or removing inconvenient messages.

- Price
- Quote on request
- Turnaround
- Confirmed after document review
- Delivery format
- Confirm PDF or print format with the recipient
- Use case
- Communication evidence supporting a relationship where requested
Free initial enquiry — confirm the scope and quote before ordering.
Illustrative document preparation; not actual client records.
Scope to confirm before translation
| Recipient | Communication evidence supporting a relationship where requested |
|---|---|
| Language direction | Thai to English — verify translator certification in NAATI Directory |
| Translation timing | Agreed after file review; recipient processing is separate |
| Delivery | PDF or print as agreed and requested by the recipient |
| Application outcome | Determined by the recipient; not guaranteed by translation |
What should you prepare for this document?
- Select date ranges matching the request and order screenshots chronologically.
- Ensure each image shows date, time and sender name or profile.
- List nicknames or terms of address used so speakers are identified correctly.
What may lead to a request for replacement documents?
- Screenshots without visible dates or senders.
- Large unordered volumes with no stated periods.
- Summaries in place of message-by-message translation.
These are preparation checks, not universal rejection rules. The recipient determines the evidence required.
What should not be guessed or changed?
Do not delete messages and present the remainder as continuous, or ask the translator to summarise the relationship. If excerpts are selected, state clearly that they are excerpts.
Verify the receiving body’s requirements
Content reviewed 8 October 2026. Check the recipient’s current requirements before filing; translation does not guarantee an application outcome.
From source files to a checked translation
- Send clear complete files and the recipient’s checklist.
- Confirm the scope, names and unclear entries.
- Agree the quote, delivery date, format and payment conditions.
- Check delivered names, numbers and dates against the source.
- Verify the translator and language direction in NAATI Directory before filing.
Frequently asked questions
Do all chats need translation?
Usually not. Select periods the recipient asks about and those showing ongoing contact, such as time apart or key events. Label them as selections and check the recipient’s guidance on volume and format first.
Do emoji and stickers need translating?
Where meaningful, the translator may describe them briefly in brackets, such as [heart sticker], so context is not lost, without over-interpreting or adding emotion not shown.
What about chats mixing Thai and English?
The non-English parts are translated and the original English is kept in sequence so the conversation reads continuously. Agree a date–sender–message layout before work starts.
Can I send a LINE export instead of screenshots?
Yes, if it shows dates, times and senders. A text export reduces name errors, though some recipients may want screenshots too. Check the accepted format first.
Can private messages be removed first?
Select periods transparently rather than deleting messages mid-conversation. If excerpts are used, label them. Editing chats to look continuous can reduce the evidence’s credibility.
Does a chat translation prove the relationship is genuine?
No. It confirms what the Thai text means. Whether a relationship is genuine and continuing is assessed by Home Affairs on all the evidence.
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Official sources — NAATI translation
The information on this page follows the official sources below. Always check the latest version before you file.
- NAATI — Certified Translator directory & standards— NAATI Australia
- Department of Home Affairs — translation requirements for visa documents— Australian Government
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- ISO 17100 — Translation services requirements— ISO
- Department of Consular Affairs — document legalisation— Ministry of Foreign Affairs
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