Q1018. Do comprehensive foreign translation centers accept digital document submissions via email and LINE?

Answered by the NYC Visa & Translation certified translation team

Yes — for the translation and MFA certification stages, the full workflow can be handled remotely. The standard remote process: send clear scans or photos of the documents via email or LINE, receive a quote itemising translation, certification, and government fees separately, confirm, and receive the draft translation for name-spelling verification before certification. The points where physical documents become necessary: the MFA legalisation counter requires the original or a properly certified copy for most document classes, and embassies require originals for legalisation — so at some point the physical document must be couriered or delivered. For clients outside Bangkok, the practical arrangement is courier-in (the original is sent to the agency), processing, then courier-back with tracking; international dispatch adds 3–10 days depending on destination. Cautions for remote handling: verify the provider's identity and physical office before sending originals; use tracked courier only; and check whether the receiving authority accepts a certified translation of a copy or requires the translation to reference the original — some offices reject translations made from scans. Confirm the end authority's original-document rules before starting.