Q1143. Can an agency handle the entire end-to-end Apostille legalization process for my Thai police certificate?

Answered by NYC Visa & Translation

An agency may coordinate legalization steps, but it should not promise an end-to-end Apostille service without confirming that the Apostille route applies to your Thai certificate. Check the current position with Thailand’s Department of Consular Affairs and the destination authority, including any applicable convention arrangements and implementation dates. Depending on the required route, document authentication and destination-embassy legalization may be needed instead of, or under a process different from, an Apostille. Ask the agency to identify each authority involved, whether translation is required, and which steps need your authorization or personal attendance. Legalization confirms specified signatures or seals; it does not guarantee acceptance of the certificate’s contents.