NAATI — Urgent requests: ask before ordering

Questions (8)

1. Q1318. How fast can an urgent NAATI translation be delivered?

   Turnaround is estimated after we see the documents. Rush handling is considered case-by-case for short standard civil documents, subject to practitioner availability and receipt of clear scans, with any rush fee quoted in advance. Dense documents such as transcripts and financial statements are quoted individually.

2. Q1354. When is same-day NAATI translation realistic?

   For a small number of standard one-page documents such as a birth certificate or ID card, provided good scans arrive early on a business day and the passport spelling is confirmed immediately. Long or handwritten documents need proofreading time that cannot be compressed safely.

3. Q1355. How much lead time should I allow before my lodgement date?

   Allow at least ten to fourteen business days for a set of five or more documents. That buffer covers spelling verification and the possibility of re-issuing a source document from a Thai government office, and it grows if consular legalisation is required before translation.

4. Q1370. If I order on a weekend, when does the turnaround start?

   Counting starts on the next business day, so a Saturday evening order begins on Monday. The delivery date is confirmed in the quote after we review the documents; if your lodgement date is close, tell us and we will say honestly whether rush handling is possible for your document type.

5. Q1431. What can realistically be delivered in 24 hours?

   Civil registry and education documents totalling roughly five pages, at a 50% rush surcharge. Judgments, financial statements and long medical files need 48 to 72 hours to keep terminology consistent.

6. Q1432. How are business days counted?

   Monday to Friday excluding Thai public holidays. A job confirmed after close of business on Friday starts counting on Monday, so tell us your lodgement date if it is fixed.

7. Q1468. What changes with 24-hour express service?

   Scheduling changes, not quality control; review steps remain. A surcharge applies for out-of-queue handling. Express is a poor fit where the source is unclear or the name spelling is unconfirmed, since the correction round costs more time than the rush saves.

8. Q1489. How much lead time should I allow?

   At least two weeks for translation alone, and four to six weeks where consular or embassy authentication follows, because those queues are outside our control. Building in buffer time is the single most effective way to protect a lodgement date.

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