Consumer Protection Claims
ทนายคดีผู้บริโภค (ศาลผู้บริโภค) · § Litigation
Quick Answer
File at consumer court nearest plaintiff's residence, no counsel required, ruling within 6 months. We prepare pleadings, examine witnesses, and pursue up to 2× punitive damages.
Timeline: First instance 4–8 months · Appeal 6–10 months direct to Supreme Court Consumer Division
Official fee: Free for consumer plaintiffs · Business defendants pay 2% on counterclaims
Legal Basis
Consumer Case Procedure Act B.E. 2551 + Product Liability Act B.E. 2551 — consumer plaintiffs pay no court fee and need not prove supplier negligence.
Who Needs This
Condo/home buyers with spec mismatches, consumers of dangerous goods, airline passengers affected by cancellations.
Required Documents
- Sales contract, receipt, warranty
- Photos/videos of defective product
- Medical certificate (if injury)
- Complaint correspondence with supplier
Common Pitfalls
- 3-year prescription from awareness of damage, capped at 10 years from delivery
- Punitive damages must be specifically pleaded — otherwise unavailable
- Reverse burden: supplier must prove no defect
Typical Use-cases
- Condo buyer vs developer over finishing spec mismatch
- Patient vs pharma over undisclosed side-effects
- Customer vs bank over interest charged above published rate
FAQ
- Can we file as a class?
- Yes — Class Action under CPC Ch.4/1, requires 5+ similarly-situated members.
- How high can punitive damages go?
- Up to 2× actual damages under §42, calibrated to supplier culpability.
- Sue a foreign business?
- Yes — via Thai distributor or cross-border cooperation under APEC Consumer Framework.
Other Legal Services
Request a quote — Call 083-249-4999 · LINE @NYC168 · contact@ilc.ltd






